Experience of Implementation of Public E-consultations in Еuropean Countries

Abstract

The article examines the experience of implementing public e-consultations in European countries, including the United Kingdom, the Netherlands, Croatia, Serbia and Ukraine.
It was found that public consultations, including in electronic format, strengthen citizens’ trust in government institutions, establish an effective dialogue between government and the public, increase transparency, predictability, reasonableness and quality of decisions made by public authorities and local governments, expand access. citizens to information about the activities of these bodies, to ensure more efficient use of public finances, to eliminate a number of corruption risks in the adoption of regulations.
Due to the introduction of public online consultations in public policy in the studied European countries, it has been established that public consultation has a structural and systematic approach, and the public nature of online consultations contributes to the transparency of the political decision-making process; modernization of the process of public administration is provided in accordance with the new conditions of institutional development; increases the efficiency and effectiveness of government and state institutions, as well as the possibility of sustainable feedback between government, business and citizens.
It was found that Ukraine is actively involved in the interactive process, which can be attributed to the positive effects of institutionalization of public policy. However, it should be noted that in Ukraine, public consultations with the public are in almost no way regulated by law. At the same time, local councils independently determine the procedure and specific formats of consultations by enshrining them in the statute and other regulations. The introduction of electronic technologies in the field of public administration and the expansion of information space allows public authorities not only to provide better services, but also to decentralize, while strengthening the horizontal links between government, strengthening feedback between government and citizens. Public consultations in the modern political space of Ukraine are aimed at ensuring constant adjustment of the activities of the authorities taking into account the wishes and requests of the population.